Operations Management Mannheim 2 Jahr

Operations Management Zusammenfassung Mannheim Business School Zusammenfassung 2. Jahr.

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OPERATIONS MANAGEMENT
Felix Brehmer
G7, 19 68159 Mannheim
©Felix Brehmer – HWS 2014
Diese Zusammenfassung erhebt keinerlei Anspruch auf Vollständigkeit und Korrektheit!
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Inhaltsverzeichnis
Chapter 1: Introduction and Process Analysis ..................................................................................... 2
Chapter 2: Analysis of Waiting Systems .............................................................................................. 5
Chapter 3: Linear Programming and Aggregate Planning ................................................................... 8
Chapter 4: Master Production Planning and Material Requirements Planning ................................ 11
Chapter 5: Lot Sizing and Production Scheduling .............................................................................. 13
Chapter 6: Configuration of Flow Systems ........................................................................................ 16
Chapter 7: Logistics and Supply Chain Management ........................................................................ 19
Chapter 8: Demand forecasting ........................................................................................................ 21
Chapter 9: Inventory Control for Known Demand ............................................................................ 25
Chapter 10: Inventory Control for Uncertain Demand ..................................................................... 28
Chapter 11: Transportation Planning ................................................................................................ 31
Chapter 12: Supply Chain Management ........................................................................................... 35
©Felix Brehmer – HWS 2014
Diese Zusammenfassung erhebt keinerlei Anspruch auf Vollständigkeit und Korrektheit!
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Chapter 1: Introduction and Process Analysis
 What is Operations Management?
o Develops management and engineering approaches for an effective planning of
resources and activities in production and service system as well as networks from the
strategic down to the control level
 Coordination of demand and supply
 Economic consequences of supply-demand mismatch and actions to align both
o Air travel: Dynamic pricing, booking policies
o Emergency room: Staffing to predicted demand, priorities
o Retailing: Forecasting, quick response
 Issues in Operations Management
o Alternative options
Analysis of economic
o Restrictions
mechanisms
o Objectives
o Overall objective: Productive use of scarce resources
©Felix Brehmer – HWS 2014
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Physical goods: e.g. car
assembly on service line
Services: e.g. handling
customer complaint form in a
service department
Activity
Buffer
 Production and Operations Management is about decision making
 Characteristics of Operations Management
o Service and physical goods
o Business graduates, computer scientists and engineers
o For-profit and non-profit organisations
o Quantitative-based issues
o Abstract models and methods
o Intense use of computer and mathematics

©Felix Brehmer – HWS 2014
Diese Zusammenfassung erhebt keinerlei Anspruch auf Vollständigkeit und Korrektheit!
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 Program-related production types I
o Degree of customer involvement
 Program-related production types II
See chapter 11
 Process Analysis
o Set of individual activities required for producing an item
o Multiple steps, that need to be carried out in a specific sequence
 Definitions
o Resource capacity = maximum amount a resource can produce
o Bottleneck = Resource with smallest capacity
o Process capacity = maximum amount a process can supply
 Minimum
o Throughput = Minimum
©Felix Brehmer – HWS 2014
Diese Zusammenfassung erhebt keinerlei Anspruch auf Vollständigkeit und Korrektheit!