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Operations Management Zusammenfassung Mannheim Business School Zusammenfassung 2. Jahr.
S e i t e | 0 OPERATIONS MANAGEMENT Felix Brehmer G7, 19 68159 Mannheim ©Felix Brehmer – HWS 2014 Diese Zusammenfassung erhebt keinerlei Anspruch auf Vollständigkeit und Korrektheit! S e i t e | 1 Inhaltsverzeichnis Chapter 1: Introduction and Process Analysis ..................................................................................... 2 Chapter 2: Analysis of Waiting Systems .............................................................................................. 5 Chapter 3: Linear Programming and Aggregate Planning ................................................................... 8 Chapter 4: Master Production Planning and Material Requirements Planning ................................ 11 Chapter 5: Lot Sizing and Production Scheduling .............................................................................. 13 Chapter 6: Configuration of Flow Systems ........................................................................................ 16 Chapter 7: Logistics and Supply Chain Management ........................................................................ 19 Chapter 8: Demand forecasting ........................................................................................................ 21 Chapter 9: Inventory Control for Known Demand ............................................................................ 25 Chapter 10: Inventory Control for Uncertain Demand ..................................................................... 28 Chapter 11: Transportation Planning ................................................................................................ 31 Chapter 12: Supply Chain Management ........................................................................................... 35 ©Felix Brehmer – HWS 2014 Diese Zusammenfassung erhebt keinerlei Anspruch auf Vollständigkeit und Korrektheit! S e i t e | 2 Chapter 1: Introduction and Process Analysis What is Operations Management? o Develops management and engineering approaches for an effective planning of resources and activities in production and service system as well as networks from the strategic down to the control level Coordination of demand and supply Economic consequences of supply-demand mismatch and actions to align both o Air travel: Dynamic pricing, booking policies o Emergency room: Staffing to predicted demand, priorities o Retailing: Forecasting, quick response Issues in Operations Management o Alternative options Analysis of economic o Restrictions mechanisms o Objectives o Overall objective: Productive use of scarce resources ©Felix Brehmer – HWS 2014 Diese Zusammenfassung erhebt keinerlei Anspruch auf Vollständigkeit und Korrektheit! S e i t e | 3 Physical goods: e.g. car assembly on service line Services: e.g. handling customer complaint form in a service department Activity Buffer Production and Operations Management is about decision making Characteristics of Operations Management o Service and physical goods o Business graduates, computer scientists and engineers o For-profit and non-profit organisations o Quantitative-based issues o Abstract models and methods o Intense use of computer and mathematics ©Felix Brehmer – HWS 2014 Diese Zusammenfassung erhebt keinerlei Anspruch auf Vollständigkeit und Korrektheit! S e i t e | 4 Program-related production types I o Degree of customer involvement Program-related production types II See chapter 11 Process Analysis o Set of individual activities required for producing an item o Multiple steps, that need to be carried out in a specific sequence Definitions o Resource capacity = maximum amount a resource can produce o Bottleneck = Resource with smallest capacity o Process capacity = maximum amount a process can supply Minimum [capacity of resource 1,…, capacity of resource n} o Throughput = Minimum [Available input, Demand, Process capacity} ©Felix Brehmer – HWS 2014 Diese Zusammenfassung erhebt keinerlei Anspruch auf Vollständigkeit und Korrektheit!
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